Contact

Thank you for your interest in our products.

Please send us your message below, including any products and requirements that you’re after, and we’ll get back to you as soon as possible.

If your enquiry is urgent, please message or call us at +6010 8373 790 instead - we will respond to you as soon as possible during business hours or the next business day. 

 

Frequently asked questions

How quickly will you reply, and what should I include in my enquiry?

We reply as soon as possible during business hours, or the next business day. Please include the products you are interested in, how many you need, where you are located, and whether the equipment is for a workplace or personal use. If it is urgent, message or call us on +60 10 8373 790.

Where is Andatech located, and can I collect or drop off in person?

If you are in Kuala Lumpur, Selangor or the wider Klang Valley, you are welcome to collect an order or drop a breathalyzer off for calibration in person at our local office. Message us first so we can check the model is in stock. If you are in other states, such as Penang, Johor, Kuantan or Terengganu, contact us and we can arrange shipping. Our Kuala Lumpur and Klang Valley guide covers collection and calibration at our local office.

Do you deliver outside Kuala Lumpur and Selangor?

Yes. If your business is in Peninsular Malaysia and outside the marine industry, you can order online or ask our sales team for a quote, and we deliver to you. Breathalyzers are calibrated at our centre in Selangor, so you simply post yours to us when it is due. We have delivery and calibration guides for Penang, Johor, Kuantan and Terengganu, covering the main industries and ports in each area.

I am in East Malaysia, Brunei or the marine industry. Who should I contact?

These regions and industries are served by our authorised distributors. In Sabah and Sarawak, A&D Medical is our exclusive breathalyzer distributor. In Brunei, MKJ Technical supplies breathalyzers. Both sell breathalyzers only, so for drug test kits in East Malaysia or Brunei, contact us directly. For marine, port and offshore operations, Ipoh Prima Medic carries both breathalyzers and drug test kits.

I am in Australia. Where do I buy?

This website serves Malaysia. If you are in Australia, please buy from Andatech Australia.

How do I book a breathalyzer calibration?

Book by phone or WhatsApp on +60 10 8373 790, or use the Book Calibration button at the top of the page. Then post your breathalyzer to our local calibration centre, or drop it off in person. Express shipping and express calibration are available. If you bought from a distributor, contact them and they can arrange calibration for you. See the calibration service for details.

Can you help us set up a workplace testing policy or program?

Yes. We help businesses plan company-wide testing programs and write alcohol and drug testing policies, and we supply the breathalyzers and drug test kits for your own in-house testing. We do not provide on-site testing. Tell us about your workplace in your enquiry and we will suggest a starting point. Our guide to implementing drug and alcohol testing in Malaysia is also a useful read.