Return Policy

30 Days Return Policy

At Andatech, we pride ourselves on our quality and our customer service. We want you to enjoy your experience with us and to be happy with your purchase.

If you would like to return a product to us for any reason, please contact us first to discuss this so that we will be better able to assist you.

Please continue reading to see which return policy applies to you.

PURCHASED FROM A RESELLER
If you have bought an Andatech product from any of our resellers, any request that is not warranty-related needs to be referred back to that reseller.

Please contact your place of purchase for any returns or refunds that is not warranty-related.

PURCHASED FROM ANDATECH
If you bought something directly from us either in store or online and are unhappy with your purchase, we will gladly exchange it to something else for you or give you your money back.

Check below to see which policy applies to you.

ITEM FAULTY
If it is deemed a manufacturing fault and returned within 30 days of finding the fault, we will exchange the item if in stock, repair it if it is no longer in stock, or refund your money.

In all cases, you will be contacted via email or phone as to the result from your faulty item. Please contact us to arrange a product return.

DISSATISFIED PURCHASE
If your product is faulty or significantly different to that shown or described to you or not performing the function you were led to believe that it would and Andatech in its reasonable opinion agrees, you are entitled to choose a refund, repair or exchange.

This is provided that the product is returned to us within 30 days with a valid proof of purchase.